ShadetreeSupport
Stuck on something, found a bug, or have an idea? Email us and a person will get back to you.
Common questions
Which adapters work?
Shadetree works with common Bluetooth Low Energy OBD-II adapters. Plug the adapter into the OBD-II port under your dash, turn the ignition on, and open the app once to pair it. After that, drives record on their own. We test with the Veepeak OBDCheck BLE+. As an Amazon Associate, Shadetree earns from qualifying purchases.
Which cars work?
Most gasoline cars and light trucks sold in the United States since 1996 speak the OBD-II standard that Shadetree reads. Coverage of enhanced, manufacturer-specific readings varies by vehicle and grows over time.
Do I have to open the app to record a drive?
No. Once your adapter is paired, Shadetree records each drive in the background and sends a short note when it ends. Keep Bluetooth on and leave the adapter plugged in.
Will it drain my car's battery?
Shadetree sends nothing to your car while it is parked; it only reads the adapter's own voltage reading, which wakes nothing up. The adapter itself draws a small current, about what a car's clock and alarm do. If the car will sit for more than a couple of weeks, unplug the adapter.
Where is my data?
On your phone. There's no Shadetree account and no tracking. Some things you choose to save, like service records, can sync through your own private iCloud. The privacy policy has the full picture.
Something looks wrong in the app.
Email us what you were doing and what you expected. Screenshots help a lot.